Advisory Services
We provide the best advice for that IT Problem or for that next IT purchase.
Learn MoreImplementation Services
Implement that initial business initiatives and values not matter the products used.
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Our tech experts provide 24/7 enterprise tech support and critical case management.
Learn MoreManaged Security Services
Have 24x7x365 monitoring and management of in-house security resources.
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Private Network Connection
Provide appropriate and high-quality connectivity for short, medium, and long distances.
Learn MoreMobile Connectivity
Fast, Efficient and Dependable Connectivity Options for Today's Mobile Workforce.
Learn MoreInternet Services
At LUMENAVE, we ensure our customers get the right bandwidth to support their growing businesses.
Learn MoreCloud Security
Ensure data integrity and protection on shared public or private resources.
Learn MoreData Protection
Identification, and classification of sensitive documents to prevent data leakage and reputational damage
Learn MoreEndpoint Security
LUMENAVE Endpoint Security solution enables organization choose the right endpoint security solution.
Learn MoreNetwork Security
Protect your network from both internal and external security threats through our network security solution.
Learn MoreBackup and Recovery
Protect and recover information in less time across a multitude of storage environments.
Learn MoreBusiness Continuity
Have a predictable and deterministic service recovery across all platforms through our business continuity plan.
Learn MoreInformation Governance
Shed light on the massive amounts of your unstructured content through our information governance.
Learn MoreEnterprise Management
Proactively identify and report on enterprise resource usage, faults, and performance.
Learn MoreSecurity Management
Identify and fix security fringes in applications, networks, and systems before it is too late
Learn MoreInfrastructure Solutions
Reliable infrastructure that ensure fast-paced data transport with improved network reponse time.
Learn MoreNetwork Solutions
Design, build, and maintain networks, unified Collaboration systems and wireless systems
Learn MoreEnterprise System Solutions
Consolidate your multiple and separate identity management with Lumenave enterprise systems.
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LUMENAVE server experts can provide useful advisory services on what types of servers to consider for each business need. The business needs for a server differ from one department or organization to another. Hence, our server experts help translate your business requirements into technical specifications of the server types and brands to consider in your new purchase.
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We have a wide range of desktop computers suitable for most budgets and requirements:home use, personal use, business and other purposes. Whether you need an affordable home PC for surfing the internet, for Microsoft Office or a more powerful computer for graphic editing and scientific calculations, then we are sure we can help you.
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Our Storage experts provide advisory services to propective customers on choice of storage options to get for that unique need, while noting other interesting nice-to-have features. Explore the LUMENAVE's Storage Advisory Services powered by our partners today.
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LUMENAVE provides various cost-effective and convenient support options for every business. Our support options are designed and priced to meet the various needs of small, medium or large enterprises. Our Support options are simple, reliable and efficient ensuring businesses get the full benefits of using our products, services, and solutions.
Our support offering includes but limited to:
- Provides 24x7x365 assistance to customers on various Information Communication Technology (ICT) products and solutions. See Supported Solutions below.
- Available to customers that currently have installed products or solutions that are NOT optimally configured or been used in their organizations.
Every product sold, services rendered, or solution deployed by LUMENAVE consultants, comes with three-month free standard support either done onsite, offsite, telephone calls, email, or by a logging a call.
Standard support features:
- Business Day support (Monday-Sunday, 6am-6pm GMT+1, excl. Major Holidays†)
- Monthly Reports and Recommendations on Capacity, Faults, Inventory, Availability. Security, Configuration change and Performance
- Proactive Support-Provide Alerts on Issues that May Affect Business Continuity
LUMENAVE Classic Support is a world-class, reliable response support channel designed specifically for growing small and medium enterprise LUMENAVE Classic Support covers issues related to your use of LUMENAVE products, services, and solutions.
Classic support features:
- Business Day support (Monday-Sunday, 6am-6pm GMT+1, excl. Major Holidays†)
- Monthly Reports and Recommendations on Capacity, Faults, Inventory, Availability. Security, Configuration change and Performance
- Quarterly Routine Maintenance of all Registered IT Systems in the Contract
Our Premium Support is a one-on-one, world-class, fast-response support channel to help organization get better experience on the use of LUMENAVE products, services and solution.
Premium support features:
- Business Day support (Monday-Sunday, 6am-6pm GMT+1, excl. Major Holidays†)
- Monthly Reports and Recommendations on Capacity, Faults, Inventory, Availability. Security, Configuration change and Performance
- Quarterly Routine Maintenance of all Registered IT Systems in the Contract
At LUMENAVE, we're dedicated to providing exceptional support and ensuring your experience with our products or services is smooth and enjoyable. Our Support Center is here to offer assistance, answer your questions, and resolve any issues you may encounter.
- FAQs: Find instant answers to commonly asked questions in our comprehensive FAQs section.
- Live Chat: Connect with our support team in real-time for quick and personalized assistance.
- Support Tickets: Submit a support ticket for more complex issues or if you need detailed guidance. Our team will get back to you as promptly as possible.
At LUMENAVE, we believe that certification programs are not only beneficial to the individual but also to the organization who may be interested in manpower development. Apart from promoting growth in resource know-how in individuals and organizations, we also encourage individuals and organizations to prove their unwavering competence in delivery quality service to their end-customers by investing considerably in certification acquisition programs.
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LUMENAVE offers organizations training programs that are designed primarily to solving persistent on-the-job problems. By offering such programs, we will not only assist organization provide solutions to the problem but will also ensure that all individuals responsible for maintaining the problematic systems are given adequate on-the-job training and support in maintaining, and perhaps improving on the problematic systems.
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LUMENAVE training programs are offered to organizations in a variety of training formats to provide our customers with flexible and convenient learning options to acquire industry-leading knowledge. We can offer training at customer’s site or off customer’s site. However, this depends on the type of training and how our customers want the trainings delivered. We are very flexible in our training locations and delivery formats as we ensure that we give the best value at the most cost-effective price.
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Be competent in most-used industry-leading ICT solutions improve your curriculum vitae
ApplyData Protection Solutions
Classify Sensitive Data, Prevent Data Leakage: Support for EndPoint, Network, Storage,and Cloud
Get StartedDelivering the best digital experience is challenging
Your application is your brand and flawless application experience is crucial. But complex application infrastructure needs the right tools to identify and remedy performance issues.
Data Classification
As organization grows in the number of employees, size and operations, their information volume grows with complexity and may become unmanageable if not properly tagged in respect to their importance to the business. On the other hand, the more organization's information volume increases with little or no proper tagging, the more tendency is for the organization to suffer breaches or theft of sensitive information without knowing.
The effect of lack of proper data tagging may cause reputation damage, loss of revenue, and possibly loss of customer confidence. Hence, LUMENAVE's award-winning data classification solution is designed to help organization.
LUMENAVE's Data Classification solution porfolio helps organization apply importance to the every day data been generated, stored and tranferred within or outside the organization.
Our data classification solution ensures all forms of data are classified based on organization's data classification policy and schemes. Powered by the award-winning classifier products from BoldonJames, a QinetiQ company, with over thirty years in the business of data classifications, and used by over five million people globally, organization can now classify all commonly-used document types using the following product suites:
- Email Classifier enables Outlook users to classify emails according to their sensitivity creating both a Visual and metadata labels.
- Notes Classifier specifically designed for applying visual and metadata labels for IBM Notes.
- Office Classifier: Extends classification capabilities to Microsoft Office applications: Words, Visio, Excel, PowerPoint, and Project.
- Power Classifier is a bulk document classifier which gives the abilitiy to apply labels to exisiting data in Windows file store and at the point of capture.
- File Classifier allows labels to be applied to any document types on the Windows Explorer without need of opening the documents.
- SharePoint Classifier allows labels to be applied to any documents on or as they are uploaded to Microsoft SharePoint.
- Mobile Classifier allows you to separate out business and personal data, ensuring users correctly classify business data, making it easier to manage and protect. Windows Phone, Android, and iOS compatible.
- Outlook Web Access (OWA) Classifier Using OWA Classifier all emails sent by Microsoft Outlook Web App can be classified and controlled in accordance with your data security policy.
- Computer Aided Design (CAD) Classifier CAD Classifier brings the benefits of data classification to key design documents and CAD applications. You can apply relevant visual and metadata labels to Autodesk® AutoCAD® documents and receive guidance on labelling policy.
- Exchange Classifier operates within Microsoft Exchange as an Exchange Transport Agent enabling you to apply your classification policy to every message sent or received by your organisation.
- Mobile Filter detects messages deemed inappropriate for synchronisation and blocks them from the handheld device by monitoring the Exchange ActiveSync (EAS) synchronisation protocol and replacing identified messages.
Data Loss Prevention
While data classification solution helps organization determine the importance of data sets to organization, data leakage prevention solution ensures important data sets are not loss either through any electronic exit or covert channels like emails, web, instant messaging, removable media, and many more, or when data is stored (at rest), data is sent from one application to other (in motion), data is in use (in n transit).
LUMENAVE DLP solution porfolio enables organization protect sensitive data sets from unauthorized access, meet regulatory requirements, and customer confidence-give customers the assurance that their personal information is in safe hands.
Such sensitive data include but not limited to: private or company information, intellectual property (IP), financial or patient information, credit-card data, and other information depending on the business and the industry.
LUMENAVE Data Loss Prevention solution porfolio offers protection to most commonly used endpoints, recoginizing both structured and unstructured data sets and using leading and advanced industry detection algorithms fingerprinting, regular expression, directory group lookup, metadata checking, keyword matching, file type detection, and advanced vector machine learning.
Our DLP solution porfolio monitors, detects, and protect sensitive data while in use on endpoint devices, in-motion as they pass through network path and elements, and at rest in file store, data and file repositories. Our solution offer protection for common data leakage incidents where sensitive data is disclosed to unauthorized personnel either by malicious intent or inadvertent mistake.
The Central Policy Management Module
The Central Policy Management module is the central web-based management console and incident repository that is used across all data loss prevention products. This is where data loss policies are defined, deployed, and enforced, and more importantly, incident response, analysis and policy violations are reported, other system administration tasks are peformed.
Data in Use: EndPoint Data Loss Prevention Solutions
Our Endpoint Data Loss Prevention Solution suites assist organization protect leakage of sensitive information from endpoints through exit channels like removable media, clipboard operations, printing, instant messaging, emails, and many more.
The Endpoint DLP solutions have the ability to discover and prevent leakage of sensitive information sets residing on endpoints while they are connected or not connected to the office network. Endpoint Operating systems supported include LINUX, MAC and Windows.
New Frontiers: Mobile and Cloud Data Loss Prevention Solutions
LUMENAVE offers Data Loss Prevention solutions for mobile, cloud storage and Office 365.
DLP For MobileData Loss Prevention for Mobile protects organization from loss of data by monitoring outbound email and web communications. Data Loss Prevention solution for Mobile works together with mobile management solutions and with ICAP (Internet Content Adaptation Protocol)-enabled Web proxy server to support analysis of SSL-encrypted Web content.
It is a comprehensive, content-aware data loss prevention (DLP) solution that gives users the freedom to access apps and files from their mobile devices without putting sensitive data at risk.
Data in Motion: Network Data Loss Prevention Solutions
Our Network DLP solutions comprise of three main components-a monitor component that is positioned on the perimeter network (-usually close to the Internet router) to tap or sniff all traffic types (passively or actively) leaving and entering the organization; an email component which integrates with existing email infrastructure to ensure all SMTP traffic leaving and entering the organization are checked for policy violations on sensitive data; and finally a web component which integrates with the existing web gateway infrastructure to ensure all web based protocols-HTTP, HTTPS, FTP, and others are scanned for sensitive data before exiting the organization.
The monitor components enable administrators conduct risk assessment of the nature, the channels used, the type, and the extent of sensitive data loss the organization suffers.
New Frontiers: Mobile and Cloud Data Loss Prevention Solutions
DLP For Cloud
LUMENAVE DLP solution for Cloud offerings include:
For Cloud Storage, which provides powerful content discovery capabilities to easily scan Box Business and Enterprise accounts with deep visibility into what sensitive corporate information is being stored, how it’s being used, and with whom it’s being shared.
For Office 365, which provides robust content monitoring and protection capabilities for Exchange Online. Users can detect sensitive corporate information and take the right action at the right time by notifying users of policy violations; redirecting email to an encryption gateway for secure delivery; or blocking email in real-time to prevent the loss of critical data.